Hotel & stay
Room types, check-in and everything about your stay.
- Which hotel is included in my travel package? The available hotels depend on the event and your selected travel dates.During the booking process, you can choose your pr...
- Can I choose or upgrade my hotel category? Yes, during the booking process you can choose from the available hotel options within your travel package.The selection m...
- Can I request specific room types (double, twin, family room)? Yes, you can usually request your preferred room type during the booking process.Room types such as double or twin rooms a...
- Can I extend my hotel stay? Yes, extending your hotel stay may be possible, depending on availability.Please contact us via our contact form first so ...
- What are the check-in and check-out times? Check-in and check-out times vary depending on the hotel. You’ll find the exact times in your travel documents, which are ...
- Can I request early check-in or late check-out? If you’d like to request early check-in or late check-out, please contact the hotel reception directly. Availability canno...
- Can I leave my luggage at the hotel before check-in or after check-out? In most cases, hotels offer luggage storage before check-in and after check-out.We recommend confirming this directly with...